Contact 智擎云 - Support, Business & Media Inquiries
Get in touch with the 智擎云 team for technical support, business partnerships, media inquiries, or questions about our AI video platform.
Last updated: 2026-08-09
General Support
For account issues, billing questions, or help with the platform:
- Email: support@frameai.ai
- In-app tickets: Sign in and submit a ticket from your account dashboard
- Response time: Within 24 hours on business days
Before reaching out, you may find answers in our Guide or the FAQ section.
Business & Partnerships
For API access, volume pricing, brand collaborations, or integration partnerships:
- Email: business@frameai.ai
Please include a brief description of your use case and expected volume.
Media & Press
For product reviews, editorial coverage, or press inquiries:
- Email: business@frameai.ai
- Subject line: Please include "Media" or "Press" in the subject
We are happy to provide demo accounts, product information, and high-resolution assets for editorial use.
Social Media
- X (Twitter): @anthropic
- YouTube: 智擎云
- Number: +852 47560948
Report Abuse
If you encounter content generated on 智擎云 that violates our Terms of Service or Real Person Reference Policy, please report it to support@frameai.ai with the subject line "Abuse Report".
Company Address
Hong Kong
For more about our team and mission, visit About 智擎云.